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Amazon does NOT match lower prices

Filed under :Amazon

As a repeating customer of Amazon, I was surprising to find that Amazon does NOT match their price after a product has been purchased. I bought a Epson WorkForct GT-1500 Scanner, and after 2 days it has dropped it’s price. I have asked Amazon to match their new pricing, and the following response was received.

[Amazon Response]
I’m sure it’s disappointing to see the lower price on the “Epson WorkForce GT-1500 B11B190011 Document Imaging Scanner (White)” you recently purchased. Our prices regularly change, and the price you paid when your order shipped on September 19, 2010 was the lowest price we were able to offer at the time.

We consistently offer competitive prices on everything we carry because we know low prices are very important to our customers. You can visit our pricing policies in our Help pages to read more:

Post-Order Price Match Policy

We do not offer post-order price matching when an item’s price drops after you buy it. Our prices regularly change, and the price you paid when your order shipped was the lowest price we were able to offer at the time. We consistently offer competitive prices on everything we carry because we know low prices are very important to our customers.

Although prices fluctuate, our service does not. I hope you’ll give us another opportunity to serve you in the future.

[End of Amazon Response]

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